We offer Free Shipping Canadawide on all orders. Shipping transit time within Canada is 3-9 business days.

Flat rate shipping fees are charged based on destination for all orders outside of Canada, and will be visible at your check out.

All orders are processed in 1-3 business days.

All packages are shipped with a tracking number provided.

USA Standard shipping time is 4-8 business days.

International Standard shipping is 6-10 business days. 

We are not responsible for late shipments due to customs or mail carrier delays.

Sõltumatu is not responsible for any duties, taxes or fees that may incur when you receive your purchase. 

LOST OR STOLEN PACKAGE

Sōltumatu is not responsible for any lost or stolen shipments. However, if your package does not arrive,
please contact info@soltumatu.com to initiate a claim.

CANADA

Items may be returned within 14 days of you receiving your order. Please note, buyer is responsible for cost of return shipping with tracking and insurance. Please contact us within 14 days to request a return via email at info@soltumatu.com. Please allow 2-3 business days to review your request. Items must be returned in their original condition, unworn, undamaged, unused, unaltered, and with all original tags attached in original packaging. If item is not in original condition, we may reject the return. Any returns that do not meet our policy will be sent back to the customer, at the customer’s expense.

USA & WORLDWIDE

FINAL SALE.  We do not accept returns on any sales that are purchased and shipped outside of Canada. 

All SALE items are a FINAL SALE.

Policies are subject to change at any time.